Mera Mandir
This Privacy Policy explains how SVM TECH collects, uses, stores, and protects information when you use the Mera Mandir mobile application and related services.
1. Information We Collect
Depending on how you use the app, we may collect the following information:
- Account information: email address, login type, guest session details, and user ID.
- Authentication data: one-time password verification status for email login.
- App activity data: jaap count, puja activity, daily streak, selected Ishta Devta, Ratna wallet balance, wallpaper unlocks, reminders, and sleep-room session activity.
- Device and technical data: device identifier used for guest login, app version, basic error/debug information, and network request metadata required to keep the service working.
- Uploaded or selected content: if a feature allows you to set preferences, save wallpapers, or use devotional content, the app may store related selection data.
- Support information: information you send to us by email or through support/contact features.
2. How We Use Information
We use collected information to:
- Create and manage your app account or guest session.
- Send and verify OTP for email login.
- Sync your Ratna wallet, jaap progress, puja activity, streaks, reminders, selected Ishta Devta, and other devotional preferences.
- Provide app features such as Nam Jap, Live Mandir, Bhakti Wallpapers, Daily Wisdom, Sleep Room, Bhakti Status, and reminders.
- Improve app stability, security, performance, and user experience.
- Respond to support requests and user inquiries.
- Comply with applicable legal, security, and platform requirements.
3. Permissions Used by the App
The app may request certain device permissions only when needed for app features:
- Internet: to load devotional content, sync account data, verify OTP, and connect to backend APIs.
- Notifications: to send bhakti reminders, sleep-room reminders, or daily activity reminders if enabled by you.
- Storage / media access: to save wallpapers or status images where supported by your Android version.
- Set wallpaper: to set selected devotional wallpaper on your device when you choose that action.
- Vibration: for optional feedback during app interactions such as jaap or puja actions.
- Boot completed: to restore scheduled reminders after device restart, if reminders are enabled.
4. Data Sharing
We do not sell your personal information. We may share limited data only in the following cases:
- With service providers required to operate hosting, email OTP, backend APIs, analytics, crash/error handling, or app infrastructure.
- When required by law, regulation, legal process, or enforceable government request.
- To protect the rights, safety, and security of users, the app, or the developer.
5. Third-Party Services
The app may use third-party services for hosting, email delivery, app distribution, media storage, notifications, or app functionality. These services may process limited technical or usage data according to their own privacy policies.
If future versions add advertising, analytics, payment, or other third-party SDKs, this policy should be updated before release.
6. Data Retention
We keep user information only as long as necessary to provide the app features, maintain security, resolve disputes, comply with legal obligations, and operate the service. Guest session and app activity records may remain on our server unless deleted or reset according to app/backend functionality.
7. Account Deletion and Data Requests
You may request deletion of your account or associated personal data by contacting us at svm.etw@gmail.com.
Please include the email address used in the app and a clear request such as “Delete my Mera Mandir account”. We may need to verify your identity before processing the request.
8. Security
We use reasonable technical and organizational measures to protect user data. However, no method of internet transmission or electronic storage is completely secure. You are responsible for keeping access to your email account and device secure.
9. Children’s Privacy
Mera Mandir is a general devotional and spiritual utility app. It is not designed to knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can review and delete it where required.
10. International Users
Your information may be processed and stored on servers located in India or other regions depending on hosting and service-provider infrastructure. By using the app, you understand that your information may be processed outside your country of residence.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the app after updates means you accept the revised policy.
12. Contact Us
If you have questions about this Privacy Policy, data deletion, or privacy practices, contact:
SVM TECH
Email: svm.etw@gmail.com